1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company)
- Payment and billing information
- Cap table and portfolio data you upload
- Usage data and analytics
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
3. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- SOC 2 Type II compliance
- Regular security audits and penetration testing
- Access controls and multi-factor authentication
4. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a merger or acquisition (with notice)
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
- Object to certain data processing
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for legitimate business purposes and to comply with legal obligations, typically for up to 7 years.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our service
- Improve your experience
- Analyze traffic and usage patterns
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@dilutracker.com
Address: DiluTracker Inc., 123 Financial District, New York, NY 10004